Frequently Asked Questions (FAQs)
Do you charge for coming out and giving an Estimate
No, I will come to see you at an agreed time, look at what job(s) you want doing, go away and prepare an estimate which I can email to you or return to you in writing if you have no email facilities. None of this time is charged to you at any time whether you then have the work done or not.
What is an Estimate
Estimates are good for finding out roughly how much you will have to pay for materials and labour. I use my skill and experience when estimating the cost, however, unlike a quotation, an estimate is not an offer to do the job for that amount, it is my best guess as to how much the work will cost.
If after you have agreed to the estimated cost, there is some sudden and unexpected increase, you would be consulted as soon as I become aware.
Examples:
If I estimate 4hrs to do a job and it turns out it only takes me 3hrs, firstly I will do it in 3hrs and secondly you will only be charged for 3hrs. However, if you tell me you have "a days work" for me then it is your responsibility to fill my day with work as i will block book that day to you. If it then turns out you only have say 5hrs work for me you will still be charged for the 8hr day.
Do You Provide Materials?
It really depends upon the job. Most small jobs such as resealing a bath or replacing a cracked socket only require a small up-front cost investment for materials which I am happy to do. If the up-front investment is for something more expensive or involving postage costs such as ordering a new oven, then I will discuss purchasing options with you first.
I do carry a stock of screws, nails, hooks, plumbing fittings, electrical sockets and switches, sealants and adhesives etc.
Do you charge for coming out and giving an Estimate
No, I will come to see you at an agreed time, look at what job(s) you want doing, go away and prepare an estimate which I can email to you or return to you in writing if you have no email facilities. None of this time is charged to you at any time whether you then have the work done or not.
What is an Estimate
Estimates are good for finding out roughly how much you will have to pay for materials and labour. I use my skill and experience when estimating the cost, however, unlike a quotation, an estimate is not an offer to do the job for that amount, it is my best guess as to how much the work will cost.
If after you have agreed to the estimated cost, there is some sudden and unexpected increase, you would be consulted as soon as I become aware.
Examples:
- A world shortage of timber has caused the price of a job to double between you being given the quote and me ordering the materials. You would be consulted before the materials were purchased.
- Having started to remove the tiles around your bath to replace them with new tiles I find that they were stuck on with cement rather than tile adhesive (trust me it happens). As a result the job will take me say 8hrs instead of say 5hrs and thus the labour charge will increase from the estimated £100 to £160. You would be consulted before you incur labour charges you were not expecting.
If I estimate 4hrs to do a job and it turns out it only takes me 3hrs, firstly I will do it in 3hrs and secondly you will only be charged for 3hrs. However, if you tell me you have "a days work" for me then it is your responsibility to fill my day with work as i will block book that day to you. If it then turns out you only have say 5hrs work for me you will still be charged for the 8hr day.
Do You Provide Materials?
It really depends upon the job. Most small jobs such as resealing a bath or replacing a cracked socket only require a small up-front cost investment for materials which I am happy to do. If the up-front investment is for something more expensive or involving postage costs such as ordering a new oven, then I will discuss purchasing options with you first.
I do carry a stock of screws, nails, hooks, plumbing fittings, electrical sockets and switches, sealants and adhesives etc.